Privacy Policy

Last updated: October 21, 2026

This Privacy Policy explains how FluffBounce ("we", "us") collects, uses and shares information when you visit fluffbounce.com or make a purchase.

Information we collect

• Information you give us: name, email, shipping and billing address, phone number (if provided) and messages you send us.

• Order information: products purchased, order amounts and order history.

• Payment information: payments are processed by Stripe. We do not store your full card number.

• Device and usage information: IP address, browser type, pages viewed and cookies, collected automatically by our website platform.

How we use your information

• To process, ship and deliver your orders

• To send order confirmations, tracking updates and support replies

• To prevent fraud and keep our store secure

• To improve our store and, if you opt in, send marketing emails (you can unsubscribe anytime)

Who we share information with

We share information only as needed to run our store:

• Wix – hosts our website and online store

• Stripe – processes payments

• Fulfillment partners and shipping carriers – to prepare and deliver your order

• Authorities – when required by law

We do not sell your personal information.

Cookies

We and our service providers use cookies to keep the store working, remember your cart and understand how the site is used. You can control cookies in your browser settings.

Data retention

We keep order information as long as needed to fulfill orders, handle returns and meet legal, tax and accounting obligations.

Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, or to opt out of marketing. To make a request, email fluffbounce.support@gmail.com.

California residents (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use and share

• Request deletion of your personal information

• Correct inaccurate personal information

• Opt out of the sale or sharing of personal information (we do not sell personal information)

• Not be discriminated against for exercising these rights

To make a request, email fluffbounce.support@gmail.com. We may need to verify your identity before responding.

Children

Our store is not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy from time to time. The "Last updated" date shows the latest version.

Contact

Questions about privacy? Email fluffbounce.support@gmail.com.